Frequently asked questions

Below we have put together a list of questions that we are often asked about the solutions we offer. If you cannot find the answer you are looking for please scroll to the bottom of the page and pop your question in our form.

MVHR questions

The MVHR system should be designed into your project as early as possible! It is really hard to add an MVHR system into a low energy or Passivhaus building design later on in the process. We can work with your Architect or building designer will work closely to overcome any possible issues and make sure the system is designed to work optimally.

Yes you can and the MVHR system will continue to operate in the background.

Hot water heat pump questions

When you are looking to include a heat pump in your project you will need to look at the efficiency of the selected all year round. Different heat pumps will have different results. Some heat pumps will include a back up element in the tank to keep up with demand for hot water when the heat pump component can’t keep up . The Reclaim Energy Co2 hot water heat pumps we supply will operate down to -10 deg c without the need for a back up element in the tank.