Support
We’re here after installation too.
Book a service, access downloads and find answers to common questions.
Start with your model
Find the right filter, manual or support page.
Choose the model printed on your unit label. We’ll take you directly to compatible products and model-specific help.
Can’t find it? Send us a photo of the label.
Service Booking
Book a service visit
Annual MVHR servicing, filter replacement, commissioning checks and diagnostic visits across South Australia.
Annual MVHR service — Filter replacement, heat exchanger clean, airflow check, unit inspection.
Commissioning — Full airflow balancing and documentation for new or existing installations.
Diagnostic visit — Noise, performance or air quality issues investigated and resolved.
Blower door test — Airtightness measurement for new builds and renovations.
Downloads
Documentation & resources
Datasheets, manuals, commissioning guides, brochures and certificates now live in our searchable document library — filter by brand, document type or your system.
FAQ
Frequently asked questions
How often should MVHR filters be replaced?
How do I know if my MVHR system is running correctly?
Can I clean MVHR filters myself?
How long does a blower door test take?
My MVHR unit is making a noise — what should I do?
Do you service MVHR units you didn't install?
Looking for something more specific? Browse the full FAQ & knowledge base, organised by topic.