Zehnder ComfoAir Q350
Premium whole-house heat recovery unit with up to 96% efficiency — the workhorse of high-performance Australian homes.

Overview
The ComfoAir Q350 is the smallest in Zehnder's new-generation ComfoAir Q range of residential heat recovery ventilation units. Its unique diamond-shaped counter-flow heat exchanger recovers up to 96% of heat while keeping pressure drop, noise and power consumption low. Integrated temperature and humidity sensors let the unit respond automatically to changing conditions for low-maintenance, trouble-free operation. It is certified as an official Passive House component by the Passivhaus Institut, making it a default choice for Passivhaus and high-performance builds across South Australia.
Key features
- Up to 96% heat recovery via a diamond-shaped counter-flow exchanger
- Automatic 100% filtered summer bypass
- Integrated temperature and humidity sensors for automatic operation
- EC fans with constant-volume flow control
- Available with sensible or enthalpy (moisture-recovering) exchanger
- ComfoWell attenuators for quiet operation in every room
- Certified Passive House component (Passivhaus Institut)
Suitable applications
- New high-performance and Passivhaus homes
- Medium to large homes up to roughly four bedrooms
- Whole-house balanced ventilation with ducted supply and extract
- Projects requiring certified Passive House components
Technical specifications
| Maximum airflow | Up to 350 m³/h |
|---|---|
| Heat recovery efficiency | Up to 96% (sensible) |
| Heat exchanger | Diamond-shaped counter-flow (enthalpy optional) |
| Fans | EC, constant-volume flow control |
| Filters | G4 supply & extract standard; F7 optional |
| Duct connections | ø180 mm spigots |
| Bypass | Automatic 100% summer bypass |
| Power supply | 230 V / 50 Hz |
| Certification | Passivhaus Institut certified component |
Headline figures — see the datasheet for full performance and dimensional data.
Downloads
Zehnder ComfoAir Q350 — Datasheet (PDF)
Datasheet · PDF · 1.9 MB
Zehnder ComfoAir Q — Brochure (PDF)
Brochure · PDF · 1.4 MB
Zehnder ComfoAir Q — Quick guide (PDF)
User manual · PDF · 664 KB
Zehnder ComfoAir Q — Service & installation manual (PDF)
Installation manual · PDF · 2.6 MB
Zehnder ComfoAir Q — Controls guide (PDF)
User manual · PDF · 726 KB
Zehnder ComfoConnect Pro — Manual (PDF)
Installation manual · PDF · 3.3 MB
Filters & maintenance
Clean filters keep incoming air fresh, protect the heat exchanger and keep the unit running efficiently. Most units need replacement filters every 6–12 months depending on the model and local air quality. We supply the correct filter sets for the Zehnder ComfoAir Q350.
Replacement filters →Smart control with Zehnder ComfoConnect Pro
The ComfoConnect Pro is a Modbus, internet and app interface that brings your ComfoAir Q into the smart home. It connects to the unit wired (ComfoNet and LAN) or wirelessly over WiFi, enabling local and remote control through the free Zehnder app, plus direct integration with home-automation systems such as Loxone and SmartPlace and a connection to the Zehnder Cloud.
- Local and remote control via the free Zehnder app (iOS & Android)
- Wired (ComfoNet / LAN) or wireless (WiFi) connection
- Modbus RTU/TCP for building-automation and smart-home systems
- Direct integration with Loxone, SmartPlace and the Zehnder Cloud
- Compatible with Zehnder ComfoAir Q and ComfoAir Flex
- Advanced security with cryptographic keys and automatic software updates
FAQs
Service or commission your Zehnder ComfoAir Q350
Annual servicing, filter replacement, commissioning and diagnostics across South Australia — including units we didn’t install.